- Our Commitment to Privacy
- Categories of Information That We Collect, and How We Use That Information
- Information Provided to Us, Stays with Us, with Limited Exceptions for Intended Research and Advertising Purposes
- Harte-Hanks Works to Keep Information Secure
- Harte-Hanks, You, and Information Concerning You
- This Website Is Not Intended for Children
- Participation in The United States – European Union and Switzerland “Safe Harbor” Programs
- How to Contact Us
Our Commitment to Privacy
Harte-Hanks respects your privacy and marketing preferences and voluntarily supports marketing industry privacy standards. We also participate in the U.S. Department of Commerce – European Union “Safe Harbor” program, and it is our policy to conform our practices to the various laws and regulations that govern the marketing industry’s privacy and data security practices in the markets that we serve.
Categories of Information that We Collect, and How We Use that Information
Website Usage Information
For each visitor to our website, we may collect information concerning the usage of our website by that visitor, including the visitor’s Internet domain and/or IP address, information concerning the visitor’s browser, and other access-related information. We also may assemble aggregate information (i.e., information obtained by compiling information from many different visitors) as to usage of our Web site. This information is used to analyze our website’s utility and to enhance the areas and functionality within our site that appear to be of interest to various users.
We receive and collect personally identifiable information – such as name, telephone numbers, e-mail addresses, and/or postal addresses – from visitors to our website when they (i) submit inquiries or requests to us, (ii) become registered users of our websites, (iii) sign up to receive newsletters or bulletins from us, (iv) respond to (or post) Shopper advertisements, (v) participate in our research activities, (vi) purchase or download our research products, or (vii) choose to provide information to us for some other reason. Any personally identifiable information you provide will be used by us or our service providers in connection with providing services to you and in order to process any requests or inquiries that you initiate. While you can choose not to provide your personal information, that decision may limit our ability to contact you and our ability to provide services or products to you. Also, please note that if you have provided us with a postal address, an e-mail address, or a telephone number, a Harte-Hanks representative may contact you unless you have requested that we put you on one of our do-not-contact lists.
Information Provided To Us, Stays with Us, With Limited Exceptions for Intended Research and Advertising Purposes
The information provided by website visitors at our site will not be sold, transferred, or traded to any third parties for the marketing of third parties’ goods or services without a visitor’s consent.
If you wish to request additional information about how to exercise your third party disclosure choices, contact us using one of contact methods listed below.
We also will transfer personal and non-personal information when we believe the transfer is necessary to comply with the law, to protect or enforce our rights and our safety, or to protect the rights and safety of anyone else. In addition, we may provide personally identifiable information to credit bureaus or collection agencies if we are permitted or required to do so by law.
Harte-Hanks Works to Keep Information Secure
Harte-Hanks has training and other policies and procedures in place that are intended to cover and address the logical and physical security of our workplaces and the integrity and protection of electronic records stored in our systems and on our premises.
Unfortunately, no data security methodology is 100% safe, and we cannot guarantee information security. It is also important for you to protect yourself against unauthorized access to your information. Be sure to take simple steps, such as signing off and logging out after each use of a shared computer, keeping your passwords in a secure location, and not sharing your passwords with any third parties.
Harte-Hanks, You, and Information Concerning You
Upon your verifiable inquiry or request (using any of the contact methods below) concerning personally identifiable information pertaining to you, we will provide and/or correct such information that we may have in our database in reasonably obtainable form. You may also contact us (using any of the contact methods below) to express your preferences on how we communicate with you, or to request that you be removed from our database.
This Website Is Not Intended For Children
Our website is not intended for children. In addition, if you are between the ages of 13 and 17, you may use our website only with the permission of a parent or guardian.
Participation in the United States – European Union and Switzerland “Safe Harbor” Programs
Harte-Hanks, Inc. and its subsidiaries collect and process personal information in the United States. We are participants in the Safe Harbor program developed by the U.S. Department of Commerce, the European Union, and Switzerland. We have certified that we adhere to the Safe Harbor Privacy Principles. For more information about the Safe Harbor and to view our certification, please visit the U.S. Department of Commerce’s Safe Harbor website.
If you believe that we are not in compliance with the Safe Harbor principles, first contact us by any of the contact methods below. If you do not receive a prompt acknowledgment of your inquiry, or if your inquiry is not satisfactorily addressed, you can then contact the (U.S.) Direct Marketing Association (“DMA”) Safe Harbor Dispute Resolution Program. The DMA will then serve as a liaison to us to resolve your concerns in a timely manner. You can reach the DMA Safe Harbor Program at:
Safe Harbor Line
Direct Marketing Association
1615 L Street, NW, Suite 1100
Washington, DC 20036-5624
Telephone: USA (202) 861-2445
How To Contact Us
Attention: Corporate Privacy Manager
2800 Wells Branch Parkway
Austin, TX 78728 USA
USA: (512) 434-1100